Certified University Course Quality in operational IP Management

Excerpt from the curriculum of the second academic year:

Continuing education: Diplôme Universitaire IP Business Administration, 2nd academic year, 3rd semester

Extent: 10 lectures (parts) á 1,5 h (ca. 2 days class lessons); ca. 60 tutorials/chapters á ca. 15 min.

Key Learning Targets:

  • Understanding the principles of business organization and the ways to optimize organizational structures
  • Understanding the stakeholders and business process landscape of operational IP management
  • Understanding the role of information and IT as a driving force for business process management
  • Understanding the interplay of service providers and IP departments
  • Understanding the concept of quality and the ways to introduce that into IP management

Content

  • Part 1 Organizational Optimization
    • Chapter 1: Organizational evolution
    • Chapter 2: Institutional economics and limited rationality
    • Chapter 3: How to optimize an organization?
    • Chapter 4: Business Organization
    • Chapter 5: Organization of R&D
  • Part 2 Tasks of IP management in companies
    • Chapter 1: R&D, technology and innovation management
    • Chapter 2: From protecting inventions to optimizing returns of innovation
    • Chapter 3: IP is not patents – integration of different protection mechanisms
    • Chapter 4: From generation to exploitation – lifetime management of IP,
    • Chapter 5: IP compliance, portfolio management, effectiveness and efficiency n
  • Part 3 Process Landscape for IP management
    • Chapter 1: Introduction to process management
    • Chapter 2: Business process management (BPM)
    • Chapter 3: IT as a driving force of BPM
    • Chapter 4: Road mapping, value stream mapping, continuous improvement (Kaizen)
    • Chapter 5: KPIs and controlling in IP management, benchmarking
  • Part 4 Information management and IT infrastructure for IP management
    • Chapter 1: Information, knowledge and IT management
    • Chapter 2: Information architecture and decision making
    • Chapter 3: Available tools, availability of information
    • Chapter 4: Typical data structure for IP management
    • Chapter 5: Information management for IP
  • Part 5 Outsourcing and service integration in IP management
    • Chapter 1: Business organization beyond firm’s boundaries
    • Chapter 2: Organization of R&D and innovation
    • Chapter 3: Insourcing vs. outsourcing, pros and cons of outsourcing,
    • Chapter 4: How to manage outsourcing of IP
    • Chapter 5: Quality control of outsourced services
  • Part 6: Cooperation with service partners: Service Level Agreements
    • Chapter 1: Characteristics and quality of services
    • Chapter 2: Total quality management
    • Chapter 3: Signaling in service orientated business (competence, courtesy, credibility, security, access, communication
    • Chapter 4: Service Level Agreements
    • Chapter 5: Managing service partner relationships
  • Part 7: Quality of IP management DIN77006
    • Chapter 1: Basics on quality management and standardization, EFQM and ISO 9001
    • Chapter 2: Quality policy, objectives and responsibilities
    • Chapter 3: Stakeholder of IP management, process landscape of IP management,
    • Chapter 4: Risk and opportunity driven decision making,
    • Chapter 5: Internal and external audit
  • Part 8
  • Part 9
  • Part 10